I’m a UX design consultant, author, and educator.

I work with designers, software development teams, and communicators to help decide what to design, and how to design it using a system-aware and user-centered approach.

I currently lead UX & UI work at the Institute for Quantitative Social Science at Harvard University and teach undergraduate and graduate classes in interactive and information design at Northeastern University.

From 2004-2015 I co-owned the Boston UX firm Nimble Partners. In 2013, Visual Usability, Principles and Practices for Designing Digital Applications, a book I wrote with Deborah Levinson was published by Morgan Kaufmann.

Formal study includes an M.Des. in human-centered communication design from the Institute of Design in Chicago; study in Brissago, Switzerland with Paul Rand and Armin Hofmann through the Yale University summer program in graphic design; and a BFA in graphic design from Boston University.

Consulting services include:
  • User experience strategy & design
    • stakeholder workshops
    • user research: participatory design sessions, contextual inquiry, persona, and scenario definition
    • conceptual prototype design and testing
    • qualitative usability testing
    • wireframe development
    • heuristic reviews
  • Information architecture (website maps, information structure, organization, and flow)
  • UI design and direction
  • Infographic & information design & direction
  • Mentoring

Contact me at tania@taniaschlatter dot com