Interactive Information Design 2

Graduate MPS in Digital Media, Interaction Design Concentration, Northeastern University

I teach graduate digital media students research techniques for understanding people, environments and information needs and methods for designing complex systems.

Students create models, design and test prototypes to improve user experiences across multiple touchpoints.

Work shown is from two areas of focus that the course has explored: students’ experiences with the NU digital Campus and speculative information experiences in public spaces.

Investigating Students’ Experiences with the NU Digital Campus

Students work together to investigate their experiences becoming NU students and adapting to the NU digital campus. After research and design cycles, students narrow in on an area to explore from their perspectives working with campus tech administrators. Images shown are from research and analysis phases.

student journey maps showing experiences becoming NU students

Communicating experiences through journey maps.

Mapping analysis of the NUWorks application and identifying opportunities for prototypes of alternative interactions and interfaces.

Heuristic analysis in progress of NUWorks

Analyzing resources and experiences.

Prior to the pandemic students learned ethnographic research methods and spent time observing people in public spaces. After observation and analysis, students create prototypes that speculate on alternative methods for accessing information.

Location: Museum of Fine Arts, Boston

Student: Matt Solano

Concept map for a visit to the MFA Boston by Matt Salerno

Refined diagram showing results of analyzing observational research at the MFA, Boston.

Prototpype for the MFan concept for augmented information experiences at the museum.

Student Matt Solano's MFan concept for visiting the MFA

Refined prototype and supporting app for the MFan concept.

Location: Bus Terminal at South Station

Student: Xinyu Mu

AEIOU analysis of observations at the bus terminal.

Sketch of interactive window concept
Sketch of short-term luggage storage concept
Ticket sticker concept

Three concept sketches based on observation and analysis.

Refined concept for a ticket sticker that passengers apply to the bottom of their shoes.

Floor ticket scanner for boarding concept.

Graphic rendering of floor ticket sticker scanning concept

Display of contextual information about the ticketed trip.

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Interaction Design 1

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Designing Infographics