UX research and design for high-performance computing at Harvard
Diagram of the initial Sid concept
Sid is the name for a new social science research platform designed to improve access to high-performance computing resources. I led UX design in collaboration with research computing service and development leads.
During my tenure the Sid project evolved from concepts for an internally-designed application to a live environment that used the Open On Demand open source infrastructure and finally to conceptual models for future development. Outcomes included:
streamlined authentication, informative status messaging and pre-defined job quick start links
components added OOD’s core open source code via a collaboration described in a short paper presented at PEARC23.
adoption of Sid’s conceptual framework by Harvard Business School’s research computing organization their computing platform.
Research on this multi-year project included interviews with researchers across schools at Harvard including stakeholders from Harvard Business School, Faculty of Arts & Sciences and the School of Engineering and Sciences.
Work included:
defining our user research and documentation practices
research analysis and definition of users’ criteria for success
UX, UI and identity direction
defining and overseeing communication strategy for onboarding and support.